Privacy Policy – Popina

At Popina, we respect your privacy and are committed to protecting your personal data. This policy explains what we collect, how we use it, and your rights.

Who We Are

Popina is an independent wine and cocktail bar based in Chester, United Kingdom.

If you have any questions about this policy or your data, you can contact us at:
[insert your email address]

What Information We Collect

We may collect and process the following data:

  • Name

  • Email address

  • Phone number (for bookings)

  • Booking details

  • Marketing preferences

  • IP address and website usage data (via cookies and analytics)

How We Use Your Information

We use your information to:

  • Manage bookings and reservations

  • Respond to enquiries

  • Send newsletters and offers (if you’ve opted in)

  • Improve our website and customer experience

  • Meet legal and regulatory obligations

Booking Systems

We use a third-party booking platform (such as ResDiary) to manage reservations.
When you make a booking, your data is processed securely by them in accordance with their own privacy policy.

Email Marketing

We use a third-party provider (such as Beambox) to manage our email newsletters.

If you sign up, we may use your email to send updates, offers, and news about Popina.
You can unsubscribe at any time using the link in any email.

Website Analytics

We may use tools such as Google Analytics to understand how visitors use our website.
This helps us improve performance and user experience.

These tools collect anonymised data such as:

  • Pages visited

  • Time spent on site

  • Device type

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Understand how the site is used

  • Remember preferences

  • Support marketing activity

You can control or disable cookies through your browser settings.

How We Store Your Data

We take appropriate steps to protect your data and keep it secure.

We only keep your information for as long as necessary for the purposes outlined in this policy.

Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties where necessary, including:

  • Booking systems

  • Email marketing providers

  • Website and analytics tools

All third parties are required to handle your data securely.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent for marketing at any time

To exercise any of these rights, please contact us at:
[insert your email address]

Updates to This Policy

We may update this privacy policy from time to time.
Any changes will be posted on this page.

Contact

If you have any questions about this policy or how we handle your data, please contact us at:
reservations@popinachester.co.uk